We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.
We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you.
During the winter period our A&E department can be busy so please choose well and seek alternative healthcare provision if it isn't an emergency.
We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.
Suzanne Rankin, Chief Executive
Potential industrial action
In light of potential industrial action by Junior Doctors in early December we are already making contingency plans to ensure the continued safety of patients in our care. The results from the ballot concluded with 98% voting in favour of strike action (from a turn-out of 76%).
We are currently focusing on the first proposed industrial action day, Tuesday 1 December and we have started to cancel a number outpatient appointments, day-cases and inpatient surgeries. This it to try and give patients as much notice as we can of the cancellation to allow them time make other arrangements whilst continuing to keep the patients in our care safe.
We will be contacting patients directly to cancel their appointments and new appointments dates will be sent out in due course. If you have an appointment on 1 December, please assume your procedure will be taking place as normal unless you hear directly from us that your appointment has been cancelled.
Local health services are likely to be under additional pressure and we would remind people to think carefully about accessing local services. Please only come to A&E if it is a real emergency. For less urgent medical care you can ask your pharmacist, go to your local Walk-in Centre or if you are not sure please call NHS 111.
Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. In A&E patients with the most urgent and life threatening conditions will always be seen first.
If you need to change or cancel your appointment please give us as much notice as possible by calling the appointments centre on 01932 723831 or 01784 884351.
We aim to make your stay in hospital as comfortable as possible. Click here to find out more about coming into hospital and what you will need to bring with you.
If you’re not feeling well and over the counter medicines are not helping, don’t wait for it to get worse – speak to your GP and avoid a trip to hospital. Find out more about finding the right services in our area.
Trust is rated as ‘good’ by the Care Quality Commission
The independent health care regulator, the Care Quality Commission (CQC), has rated Ashford and St. Peter’s Hospitals NHS Foundation Trust as ‘Good’ following their inspection in December ... read more
Ashford and St Peter’s Hospitals and the Royal Surrey County Hospital have long and distinguished histories. Our proposed merger to create a new Trust will build on our successes to provide first class patient care through effective team work.
These are your hospitals and your Trust. We want you to get involved, have your say, and play a part in our future.
For more information, please visit our merger website at: http://working-together.org
Both hospital trusts are keen to engage with members of the local community, to share information about some of the latest developments at both Trusts and to hear what people think about their local hospital services ... read more