We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.
We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you. If you want to find out more about the Trust and our hospitals, please click here.
We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.
If you need to contact a department or ward then please call our main switchboard on 01784 884488 (Ashford Hospital) or 01932 872000 (St Peter's Hospital).
If, as a patient, relative or visitor, you have any concerns please contact our Patient Advice and Liaison Service via email at
Suzanne Rankin, Chief Executive
COVID-19 Management and New Measures
We have put in place a number of measures that will enable us to prioritise how we provide care, enabling us to focus on those patients who are critically ill.
These measures include:
- Postponing some routine and non-urgent elective procedures and operations.
- Continuing to prioritise those who need urgent and cancer care.
- Working together as a system with partners, to enable additional bed capacity, deployment of staff, as well as timely and safe discharge of our patients into the community, to support our Covid-19 response.
- Moving more of our outpatient services to virtual appointments to reduce the need for patients to come to our sites, which in turn reduces the risk of increasing levels of Covid-19 transmission.
We would like to thank the public for their support at this time, and remind people to follow the national guidance to reduce the spread of Covid-19; this will help protect our families, keep frontline services running and save lives.
Putting Patients First
Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. Minor injuries will be directed to our Urgent Treatment Centre opposite A&E.
We aim to make your stay in hospital as comfortable as possible. Click here to find out more about coming into hospital and what you will need to bring with you.
Click here for our visiting times and ward details.
There are a number of ways that you can give your opinion about the care provided by the Trust. Whether you are a patient, visitor, or member of the public, all views are important to us.
This winter, if you’re not feeling well and over the counter medicines are not helping, don’t wait for it to get worse – speak to your GP and avoid a trip to hospital. Find out more about finding the right services in our area.
Book your Blood Test Online
Ashford and St Peter’s Hospitals have introduced an online booking option for blood tests, giving patients the ability to book in advance at a time that is convenient to them. This has not replaced the current walk in service, it is in addition to this to help reduce waiting times and minimise delays for patients ... find out more.
Travelling to the Trust
Click here for details about travelling to our hospitals, parking, and site maps.
Relevant up-to-date information regarding access to Ashford Hospital can be found at:
For St Peter's Hospital, information can be found here: