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Suzanne has asked me to write this week’s message so that I can tell you about our refreshed Digital Strategy and an exciting project we are currently working on to choose our new, fully integrated, electronic patient record.

As you know an essential part of the Together we Care Strategy is to embrace and use digital technology to support the delivery of outstanding experience and the best outcomes for patients and the team. In order to achieve this we have set up a new Integrated Digital Committee, chaired by Chris Ketley one of the Non-Executive Directors, to help lead and support the programme.

The refreshed Digital Strategy has been developed with inputs from across the Trust and with the help of colleagues from a wide cross-section of roles and has been written for an audience who use technology but don’t wish to get too technical.

These are exciting times for us so please take the opportunity to get involved so that we purchase the right types of digital solutions and deploy them into practice in ways that really work for you and for patients. Keep your eyes open for the chance to be a Clinical Champion, join user groups and support the formal evaluation team.

The strategy has five key themes, and two of these are specifically around people, which are:

  • Empower the Person
  • Support the Clinician

The objectives aim to set the tone and ensure the digital strategy places patients and the team at the centre of its vision. We want to have modern IT infrastructure (stuff) that gives frontline colleagues the tools to deliver excellent care, and we want to empower patients through the ability to interact with us electronically - so they can book appointments on-line, access their results, correspondence and clinical records, or in enabling self-care.

One of the key ambitions of the strategy is to replace the current patient administration system with a brand new full electronic patient record. Laura Ellis-Philip and her team are working jointly with colleagues at the Royal Surrey and Frimley and should be able to start the purchasing process this Autumn.

Buying such a large and important solution takes time, and that’s one of the reasons there have been a number of demonstrations over the past few months. I know many of you have taken the time to attend these sessions and thank you for that. Based on your feedback we are working with the team to get our requirements right.

There will be a formal evaluation period over the coming months and everyone in the Trust will be able to be involved in that in some way or other. There will also be a core evaluation team made up of colleagues from a variety of roles that will represent the overall organisational interests.

The digital strategy gives our staff an idea of our direction of travel and how the Trust intends to harness technology to improve patient care and staff working practices.

With best wishes,

Simon Marshall
Director of Finance and Information



Each week Suzanne Rankin, our Chief Executive, sends a message to staff about events at the hospitals, special achievements, and plans for the future.

We shall be adding them to this section as well as including them on our Twitter and Facebook pages.

From time to time, we shall ask other members of the Trust Board and clinical team to give their perspective on the week in our hospitals.


About Suzanne

Suzanne was announced as the new Chief Executive in June 2014.

Suzanne began her nursing and management career with the Royal Navy, including deployment during the 1990 Gulf War; a spell as Senior Nursing Officer at NATO Headquarters in Lisbon; and Nursing Officer in charge of the 56-bed Trauma and Orthopaedic Unit at the former Royal Hospital Haslar in Gosport, Hampshire.

Past Messages