Our urology team has launched a new way of working, known as virtual clinics. For many patients this will mean a quicker service and also avoiding an unnecessary trip to hospital.
Mr Sachin Agrawal, Urology Consultant and Clinical Lead for the service explains: “Many of our traditional clinic appointments are follow-ups, updating and reassuring patients with test results which are stable or checking everything is OK. This may be for conditions ranging from kidney stones to cancer follow-up. There is no real need for them to make a physical trip to hospital for this, especially if scans are normal – often, a quick phone call or letter after we have reviewed their case will be as effective.”
“We see around 13,000 patients a year within the urology service and that number is growing, so we need to find smart ways of providing the same quality of service whilst keeping up with demand. Patients also tell us that coming to hospital for a simple follow-up appointment can be inconvenient – they may have to take time off work, organise for family or friends to bring them, pay to park their car etc. If we can provide the same information more quickly and easily then it’s a better solution for everyone.”