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As we are almost on the Eve of the holiday period, I’d like to take this opportunity once again to wish you all a very Happy Christmas. I hope you find the time to take a well-earned rest, whether it’s over the Christmas period itself or into the New Year.

My thanks to you all for the hard work in preparing for the Christmas and New Year bank holiday periods. We know that successive bank holidays bring pressure within our hospitals so the more we can do in preparation the better we will be able to cope.

We continue to work well with our colleagues and partners across North West Surrey and I feel confident that all are working hard to ensure our collective resilience is as robust as it can be.

Something we can all do however is to remind our family, friends and neighbours to ‘choose well’ if they need medical help or advice over this busy time. Working in a hospital, people will listen to what we have to say, so I’d ask you all to help us spread these simple messages.

Remembering to have a well-stocked first aid kit at home is a good starting point, and don't forget that local pharmacists can also be a great source of advice with initial concerns and minor ailments. If you think you need to seek the advice of a Doctor then we would urge people to call their GP or 111 service before attending A&E or dialling 999 unless it really is an emergency. And don’t forget we are well served with walk-in centres in the local area, at Weybridge, Woking and of course at Ashford Hospital. Full opening hours can be found on our website here.

Christmas is always a special time in our hospitals and I know all the teams do their very best to create a fun and festive atmosphere, supported as always by our volunteers and the Friends of both hospitals.

It just remains for me to say a big thank you to all those of you who will be working over the coming bank holidays and keeping our patients safe and cared for.

In the meantime, have a very merry Christmas and a happy New Year.

With very best wishes,

Suzanne Rankin
Chief Executive


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