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Celebrating Team ASPH

Suzanne Rankin

Suzanne Rankin
Chief Executive

 

This week's message is all about celebrating Team ASPH - as showcased last Thursday at the fabulous annual Staff Achievement Awards; a fantastic and inspiring event, celebrating all those colleagues who have gone the extra mile on behalf of patients and who do a fantastic job in often challenging circumstances.

This year we were fortunate to host the awards at the very special location of Sandhurst Military College, a stunning venue with a rich history. It felt particularly pertinent to host the awards in this environment as I often think that the values of the Military and the NHS are closely aligned - you certainly need similar attributes to be part of either, and working within the NHS can sometimes feel like being on permanent deployment!

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Change and Improvement at ASPH

Suzanne Rankin

Suzanne Rankin
Chief Executive

 

Back in July, James Thomas used the weekly message to talk about the Making Every Day Count Programme. James described the sustained pressure our urgent care services are under; how winter pressure is usually abated by May, yet this year continued into the summer months. As we are about to enter a new winter period, it’s clear we need to make some bold changes to improve the situation for patients and the team.

By 2022 we will have a fantastic new Urgent and Emergency Care Facility (exact name TBC) comprising an Integrated Assessment Unit, A&E, Urgent Treatment Centre and other assessment areas and services - this will greatly help. However the increase in demand will not wait three years and we need to act now; as many of you already know we have been working on those immediate decisions and actions.

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World Patient Safety Day at ASPH

Suzanne Rankin

Suzanne Rankin
Chief Executive

 

On Tuesday this week ASPH marked the first ever World Patient Safety Day, led by the World Health Organisation, to recognise and highlight the importance of providing safe healthcare.

Patient safety is a global health priority, and in an ideal world no one should ever be harmed in healthcare, yet every day many people around the world suffer avoidable harm or are put at risk of injury whilst receiving care. In high-income countries, it is estimated that one in every ten patients is harmed while receiving hospital care, with nearly 50% of incidents being preventable-and the World Health Organisation has a host of other stark statistics.

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Human Factors: How we behave and think at work

Dr David Fluck

Dr David Fluck
Medical Director

 

We are all human and all make mistakes at some point. No one comes to work to do a bad job or make a mistake, but in the healthcare sector simple human error can have devastating consequences for patients, their family and staff.

Human factors look at the reasons why mistakes happen and ways in which systems, environments and behaviours can be adjusted to reduce the risk of error.

Dr Rob Galloway, a pioneering ED Consultant, is coming to St Peter’s in October to deliver an invigorating and challenging session on Human Factors: how we behave and think at work. All staff are invited to attend.

Have you ever wondered how you can order a cocktail in any ‘Weatherspoons’ pub across the country and be guaranteed to get the same drink each time? Have you ever thought about how it is that your Chinese take-away order is never wrong? Rob asked these questions and then used the answers to develop some simple safety systems in a busy NHS Emergency Department.

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Welcome

Each week Suzanne Rankin, our Chief Executive, sends a message to staff about events at the hospitals, special achievements, and plans for the future.

We shall be adding them to this section as well as including them on our Twitter and Facebook pages.

From time to time, we shall ask other members of the Trust Board and clinical team to give their perspective on the week in our hospitals.

 

About Suzanne

Suzanne was announced as the new Chief Executive in June 2014.

Suzanne began her nursing and management career with the Royal Navy, including deployment during the 1990 Gulf War; a spell as Senior Nursing Officer at NATO Headquarters in Lisbon; and Nursing Officer in charge of the 56-bed Trauma and Orthopaedic Unit at the former Royal Hospital Haslar in Gosport, Hampshire.

Past Messages