Many people, especially older patients, are bored and lonely during a stay in hospital. Even if relatives and friends call in at visiting times, there are long periods during the day when staff are busy and other patients may be disinclined to chat.
Last week Ashford and St Peter’s Hospitals gave thanks to their 320 volunteers for the fantastic contributions to the Trust, during a special annual National celebratory week - Volunteers’ Week (1-12 June 2016).
The 2015/2016 National Inpatient Survey, sent to adult patients who spent at least one night in our hospitals last summer, show promising results for the second year running.
Following on from last week’s message, I wanted to update you after our meeting with NHS Improvement yesterday which was focused on our four hour performance and recovery plan. This was an important meeting, where we had the opportunity to describe our progress to the regulator, and most importantly to convince them of our ability to meet and sustain our improvement plans. These can be testing meetings but thanks to all of you, we were able to walk into the room with confidence and a good deal of pride, thank you ... read more