Improving Standards of Care at the Trust
Written by Head of Quality
In this section, you can find out more about how we are committed to improving quality and the patient experience throughout our hospitals:
The Quality and Integrated Governance Department
The Quality Department has offices on the St Peter’s site, and includes:
We have very close working relationships with Customer Affairs (Complaints, Litigation and PALs), Practice Development and Research & Development.
- Clinical Governance
- Clinical Effectiveness and Audit
We also work closely with the Non Clinical Risk Manager, Health & Safety Adviser and Training Department who all play a vital role in taking forward quality and risk management in the organization.
One of the key initiatives when we became a Foundation Trust was to ensure that all staff members signed up to our pledge that encompassed our four core values:
- Patients First
- Personal Responsibility
- Passion for Excellence
- Pride in our Team
Last Updated on Wednesday, 06 July 2011 10:27