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Improving Standards of Care at the Trust |
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Written by Head of Quality
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In this section, you can find out more about how we are committed to improving quality and the patient experience throughout our hospitals:
The Quality and Integrated Governance Department
The Quality Department has offices on the St Peter’s site, and includes:
- Clinical Governance
- Clinical Effectiveness and Audit
We have very close working relationships with Customer Affairs (Complaints, Litigation and PALs), Practice Development and Research & Development.
We also work closely with the Non Clinical Risk Manager, Health & Safety Adviser and Training Department who all play a vital role in taking forward quality and risk management in the organization.
Our Pledge
One of the key initiatives when we became a Foundation Trust was to ensure that all staff members signed up to our pledge that encompassed our four core values:
- Patients First
- Personal Responsibility
- Passion for Excellence
- Pride in our Team
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Last Updated ( Wednesday, 06 July 2011 10:27 )
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Quality and Governance