Patient Experience Network National Awards
We were delighted that the multidisciplinary Senior Adult Medical Services Team (SAMS) were recognised earlier this year in a number of categories at the Patient Experience Network National Awards (PENNA) for their ‘What Matters to You’ programme. ‘What matters to You’ was introduced by the team to support individualised patient care and encourage more meaningful conversations between staff and patients and to focus on the issues that matter most to people whilst in hospital. One aspect is a sign placed above the patient’s bed which is changed daily, highlighting the personal things that are important to them.
These signs have been used to create a vibrant wall display in the corridor of the ward to promote understanding and awareness of the scheme.
The team won the award for ‘Measuring, Reporting and Acting’, and were Runner Up for the ‘Communicating Effectively with Patients and Families’ award. They were also finalists in the ‘Integration and Continuity of Care’, ‘Personalisation of Care’, ‘Staff Engagement and Improving Staff Experience’ and ‘Using Insight for Improvement - Accessibility of Services’ awards.
This fantastic achievement is recognised by Consultant Geriatrician Dr Emma Wilkinson, who says; “I am so proud of all my colleagues and their contribution to the success of this project, particularly during busy times of pressure on the ward. It has been a sustained transformation - an ethos change that could not have been achieved without every member of the team buying into it. These awards are for everyone that has been part of the journey and will hopefully provide a better experience for patients and colleagues alike.”
Health Service Journal Patient Safety Awards
The HSJ Patient Safety Awards were held in July, recognising the hard working teams and individuals who continue to drive improved patient. It is a fantastic achievement to be shortlisted and recognised at these awards, the majority of which were for large regional and national projects.
ASPH received the accolade of ‘Highly Commended’ in two of the categories;
Quality Improvement Initiative of the Year for Improving Medication Safety
Best HealthTech Solution for Patient Safety – Outpatient local anaesthetic Trans-urethral Laser Ablation of NonMuscle Invasive Bladder Tumours.
In addition to this, we were also shortlisted in the following categories;
Improving Care for Older People Award – The ‘What Matters to You’ project.
Infection Prevention and Control Initiative of the Year – Reduction in serious site infections in patients with hip fractures.
Maternity and Midwifery Services Initiative of the Year – Project Joey, an initiative to improve experience and safety in maternity, which has been developed into a quality improvement project aiming to give all women (medical issues aside) the choice to have uninterrupted skin-to-skin time with their baby as soon after birth as possible, however or wherever they give birth.