St Peter’s Hospital has introduced a series of measures to ensure you are kept safe during your visit.

 

Changes to Visiting at ASPH

We have changed our visiting restrictions at Ashford and St Peter’s hospitals so that a relative, carer or friend can visit an inpatient for 1 hour each day. To book a visit appointment visitors must call the dedicated telephone line 01932 723318 between 1000 – 1600 Monday to Friday when the line is open. If any visitors need to book a visiting slot outside of those hours, they will need to contact the relevant ward directly.

Children’s wards, Maternity, A&E and ITU are managing the situation locally, so for more specific guidance, queries or information, please speak with the relevant department.

Due to the national changes around testing, we are no longer asking visitors to lateral flow test before entering one of the hospital sites, but infection prevention and control measures such as temperature checks, sanitising hands, social distancing and wearing a surgical mask inside the hospitals remain in place.

Andrea Lewis RRC
Chief Nurse

  

 

St Peter’s Hospital

Ward	Type	Location	Direct Dial Number
Ash Ward (and School)	Paediatrics	Level 3, Duchess of Kent Wing	01932 722714
Aspen Ward	Medical	Level 4, Duchess of Kent Wing	01932 723907
Birch and CCU Ward	Medical	Level 4, Duchess of Kent Wing	01932 722012
Cedar Ward	Medical	Level 4, Duchess of Kent Wing	01932 722003
Cherry Ward (Older Persons Ward)	Medical	Level 3, Duchess of Kent Wing	01932 722935
Chestnut Ward	Medical	Level 4, Duchess of Kent Wing	01932 726708
Clinical Assessment Unit (CAU)	Emergency	First Floor, Urgent and Emergency Care Centre	01932 722010
Discharge Lounge	Discharge	Level 3, Main Building	01932 722933
Endoscopy Unit	Surgical	Level 3, Outpatients Block	01932 726575
Falcon Ward	Surgical	Level 2, Abbey Wing	01932 722287
Heron Ward	Trauma And Orthopaedic		01932 723267
Holly Ward	Medical	Level 4, Duchess of Kent Wing	01932 723257
ICU	Critical Care	Level 3, Duchess of Kent Wing	01932 722135
Joan Booker	Maternity / Child Health	Level 1, Abbey Wing	01932 722291
Kingfisher Ward	Surgical	Level 2, Abbey Wing	01932 722380
Labour Ward	Maternity	Abbey Wing	01932 722663
Maple Ward	Medical	Level 3, Duchess of Kent Wing	01932 723137
May Ward	Medical	Level 4, Duchess of Kent Wing	01932 722014
Neonatal Intensive Care Unit (NICU)	Children	Level 3, Abbey Wing	01932 722667
Oak Ward (and Little Oaks)	Children/day Unit	Level 3, Duchess of Kent Wing	01932 722016
Robin Ward	Surgical	Duchess of Kent Wing	01932 723941 01932 722932
Swan Ward	Orthopaedic	Abbey Wing	01932 723220
Swift Ward	Medical		01932 722201
Willow Ward	Medical		01932 723079

 

Click here for access guide to St Peter's Hospital or the follow the ward links above.

 

Wearing Face Masks in our Hospitals

All patients, visitors, and staff are expected to use a new surgical mask issued by the checkpoint teams when they arrive at all hospital sites. If you are wearing your own face covering or mask you will be asked to remove this and use a new mask for the duration of your visit. The mask must cover your mouth and nose and be worn at all times, unless your clinician asks you to remove it.

There are checkpoints by each entrance and you will be asked to use the hand sanitiser provided and have your temperature taken (by a forehead thermometer). On exit, please dispose of the mask in the clinical waste bin provided and sanitise your hands.

It is expected that everyone on the hospital sites wears a mask with the following exceptions, in line with national guidance:

• children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
• people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
• where putting on, wearing or removing a face covering will cause you severe distress
• if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate

 

Other Key Measures

• There are 3 designated entrances:
  • Main Entrance - Endoscopy, Neurophysiology, MRI, Respiratory physiology, Cardiac physiology, Radiology, Dermatology.
  • Duchess of Kent - staff entrance
  • Abbey Wing - Women’s and Children’s services
• You will be only permitted into the building 10 minutes before your appointment time.
• Please try and attend your hospital visit by yourself. Anyone attending with you is likely to be refused entry to the hospital / asked to wait in the car unless there is a valid reason for them to support you during your appointment.
• Inside each entrance is a ‘screening’ station / checkpoint. You will be asked a series of COVID related screening questions. To avoid a wasted trip on the day please do not attend if you are experiencing a fever, fatigue, cough or sore throat or currently taking antipyretic medication to combat fever (paracetamol / ibuprofen etc).
• A member of staff will obtain your temperature;
  • If “green” indicating your temperature is below 37.8 you will be able to proceed to your appointment
  • If “red” a second temperature will be taken on a different thermometer
  • If second “red” you will be advised of this and the fact that you may not be able to proceed with their appointment. You will be directed to an area of privacy and the service with whom your appointment is with will be contacted for their advice. If the appointment needs to be postponed, you will be asked to return home with the recommendation and contact 111, if necessary for further advice. The department with whom you had your appointment will arrange a new appointment
• If queuing for entry to the hospital, the screening desk, a reception desk or sitting in one of the waiting areas please maintain at least a 2 metre distance from any other patient.
• We have reduced the number of patients booked into each session to allow time for the additional screening measures.
• Finally, although you are not required to self-isolate for this appointment, please ensure you minimise contact with others as much as possible in the 14 days leading up to your appointment.

Please support St Peter’s Hospital in following the guidance written above and in doing so helping to keep patients and staff safe.

 

Changes to the visiting arrangements for patients at the end-of-life

We have made some changes to the visiting arrangements for patients at the end-of-life. We are now able to accommodate one nominated visitor for up to one hour each day or two nominated visitors on alternate days during a patients stay. The patient must still be referred and reviewed by the Specialist Palliative Care Team prior to visiting, and visits must be pre-arranged each day with the ward nursing team.