St Peter’s Hospital has introduced a series of measures to ensure you are kept safe during your visit.
Changes to Visiting at ASPH
We have changed our visiting restrictions at Ashford and St Peter’s hospitals so that a relative, carer or friend can visit an inpatient for 1 hour each day. To book a visit appointment visitors must call the dedicated telephone line 01932 723318 between 1000 – 1600 Monday to Friday when the line is open. If any visitors need to book a visiting slot outside of those hours, they will need to contact the relevant ward directly.
Children’s wards, Maternity, A&E and ITU are managing the situation locally, so for more specific guidance, queries or information, please speak with the relevant department.
Due to the national changes around testing, we are no longer asking visitors to lateral flow test before entering one of the hospital sites, but infection prevention and control measures such as temperature checks, sanitising hands, social distancing and wearing a surgical mask inside the hospitals remain in place.
Andrea Lewis RRC
Chief Nurse
St Peter’s Hospital
Ward | Type | Location | Direct Dial Number |
Ash Ward (and School) | Paediatrics | Level 3, Duchess of Kent Wing |
01932 722714 |
Aspen Ward | Medical | Level 4, Duchess of Kent Wing |
01932 723907 |
Birch and CCU Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722012 |
Cedar Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722003 |
Cherry Ward (Older Persons Ward) | Medical | Level 3, Duchess of Kent Wing |
01932 722935 |
Chestnut Ward | Medical | Level 4, Duchess of Kent Wing |
01932 726708 |
Clinical Assessment Unit (CAU) | Emergency | First Floor, Urgent and Emergency Care Centre |
01932 722010 |
Discharge Lounge | Discharge | Level 3, Main Building |
01932 722933 |
Endoscopy Unit | Surgical | Level 3, Outpatients Block |
01932 726575 |
Falcon Ward | Surgical | Level 2, Abbey Wing |
01932 722287 |
Heron Ward | Trauma And Orthopaedic | 01932 723267 | |
Holly Ward | Medical | Level 4, Duchess of Kent Wing |
01932 723257 |
ICU | Critical Care | Level 3, Duchess of Kent Wing |
01932 722135 |
Joan Booker | Maternity / Child Health | Level 1, Abbey Wing |
01932 722291 |
Kingfisher Ward | Surgical | Level 2, Abbey Wing |
01932 722380 |
Labour Ward | Maternity | Abbey Wing | 01932 722663 |
Maple Ward | Medical | Level 3, Duchess of Kent Wing |
01932 723137 |
May Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722014 |
Neonatal Intensive Care Unit (NICU) | Children | Level 3, Abbey Wing |
01932 722667 |
Oak Ward (and Little Oaks) | Children/day Unit | Level 3, Duchess of Kent Wing |
01932 722016 |
Robin Ward | Surgical | Duchess of Kent Wing | 01932 723941 01932 722932 |
Swan Ward | Orthopaedic | Abbey Wing | 01932 723220 |
Swift Ward | Medical | 01932 722201 | |
Willow Ward | Medical | 01932 723079 |
Click here for access guide to St Peter's Hospital or the follow the ward links above.
Wearing Face Masks in our Hospitals
All patients, visitors, and staff are expected to use a new surgical mask issued by the checkpoint teams when they arrive at all hospital sites. If you are wearing your own face covering or mask you will be asked to remove this and use a new mask for the duration of your visit. The mask must cover your mouth and nose and be worn at all times, unless your clinician asks you to remove it.
There are checkpoints by each entrance and you will be asked to use the hand sanitiser provided and have your temperature taken (by a forehead thermometer). On exit, please dispose of the mask in the clinical waste bin provided and sanitise your hands.
It is expected that everyone on the hospital sites wears a mask with the following exceptions, in line with national guidance:
- children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
- people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- where putting on, wearing or removing a face covering will cause you severe distress
- if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate
Other Key Measures
- There are 3 designated entrances:
- Main Entrance - Endoscopy, Neurophysiology, MRI, Respiratory physiology, Cardiac physiology, Radiology, Dermatology.
- Duchess of Kent - staff entrance
- Abbey Wing - Women’s and Children’s services
- You will be only permitted into the building 10 minutes before your appointment time.
- Please try and attend your hospital visit by yourself. Anyone attending with you is likely to be refused entry to the hospital / asked to wait in the car unless there is a valid reason for them to support you during your appointment.
- Inside each entrance is a ‘screening’ station / checkpoint. You will be asked a series of COVID related screening questions. To avoid a wasted trip on the day please do not attend if you are experiencing a fever, fatigue, cough or sore throat or currently taking antipyretic medication to combat fever (paracetamol / ibuprofen etc).
- A member of staff will obtain your temperature;
- If “green” indicating your temperature is below 37.8 you will be able to proceed to your appointment
- If “red” a second temperature will be taken on a different thermometer
- If second “red” you will be advised of this and the fact that you may not be able to proceed with their appointment. You will be directed to an area of privacy and the service with whom your appointment is with will be contacted for their advice. If the appointment needs to be postponed, you will be asked to return home with the recommendation and contact 111, if necessary for further advice. The department with whom you had your appointment will arrange a new appointment
- If queuing for entry to the hospital, the screening desk, a reception desk or sitting in one of the waiting areas please maintain at least a 2 metre distance from any other patient.
- We have reduced the number of patients booked into each session to allow time for the additional screening measures.
- Finally, although you are not required to self-isolate for this appointment, please ensure you minimise contact with others as much as possible in the 14 days leading up to your appointment.
Please support St Peter’s Hospital in following the guidance written above and in doing so helping to keep patients and staff safe.
Changes to the visiting arrangements for patients at the end-of-life
We have made some changes to the visiting arrangements for patients at the end-of-life. We are now able to accommodate one nominated visitor for up to one hour each day or two nominated visitors on alternate days during a patients stay. The patient must still be referred and reviewed by the Specialist Palliative Care Team prior to visiting, and visits must be pre-arranged each day with the ward nursing team.