The results of the National Staff Survey 2014 were published in late February - and our Trust scores have improved significantly.
More than 43% of staff filled in a questionnaire last autumn - that is 1,466 people. Over recent years the staff survey results have been disappointing with a number of key result areas falling below the national average. This year, we have scored in line or above the national average in 18 out of 29 key areas. In 2013 there were only nine key areas which scored so highly.
We are also above the national average in terms of staff engagement, which looks at:
- Contribution towards improvements at work;
- Friends & family test – recommendation of the Trust as a place to work or receive treatment; and
- Staff motivation at work
With the introduction of a staff experience and culture programme two years ago, and our ambition to develop the ‘right’ culture’, we have been running programmes on team development, leadership and promoting behaviours that reflect our values. We have introduced engagement activities such as the Chief Executive Sounding Board, the virtual wall, a career shadowing scheme called In Their Shoes to help us build relationships and break down barriers.
There is still more for us to do to continue to improve the staff experience we offer and will continue to work with staff to focus our attention and drive improvements in areas where we haven’t scored as well as we would like.