The Care of the Elderly Team have been working on various co-design projects with their patients, staff, relatives/carers and stakeholders, over the last few months to improve the department. Our Care of the Elderly department provides treatment for conditions that affect the elderly population. The medical team work across a number of wards throughout the trust.
One of the projects was to change the name of the department as there had been feedback from a number of patients about being called “elderly”, and that they find the term derogatory and would rather not be called elderly. Staff and patients were surveyed to give their opinion on the current name and suggestions for a new name. A total of 183 completed the questionnaire over a one month period, 77 patients and friends/ relatives and 106 staff completed the questionnaire on line or via a paper copy. The majority of respondents (60) chose Senior Adult Medical Service - SAMS and therefore why the team chose this as the new name ... read more