Choosing the Right Help for You and Your Baby

Early Pregnancy (Under 16 Weeks)

If you are experiencing severe pain or heavy bleeding, attend an Emergency Department or call 999 immediately.

For all other early pregnancy queries, please visit our website for advice on who to contact depending on your concerns:

https://www.ashfordstpeters.nhs.uk/early-pregnancy-unit

Self Care

• Book your maternity care directly with us
• Online advice you can trust on a wide range of topics:
  • BadgerNotes App
  • BabyBuddy App
  • NHS App
  • https://www.healthysurrey.org.uk
• Record non-urgent questions on BadgerNotes App "Conversations" for discussion at your next appointment

Pharmacist

Your pharmacist can help with medication, advice, or treatment for a range of conditions, including:

• Minor illness e.g. sore throat, earache, infected insect bites, impetigo, sinusitis
• Allergies
• Vaginal thrush
• Heartburn
• Minor cuts / grazes
• Coughs and colds
• Nappy rash

See pharmacy website for opening hours or go to "Find a Pharmacy on www.nhs.uk

Community Midwife

Discuss routine matters at your midwife appointments, including:

• MatB1 and FW8 forms
• Mental health
• Diet advice
• Vaccinations and general baby care
• Personalised care plans

Check your BadgerNotes App for community midwife contact details.

Once discharged by your midwife, call the Health Visitor 0-19 Advice Line 01883 340 922.

GP or NHS 111

For general health concerns, including:

• Early pregnancy advice before 16 weeks
• Nausea and vomiting
• Prescriptions and letters
• Mental health
• Urinary infections
• Respiratory or other infections
• Haemorrhoids
• Would infections
• Pain (not abdominal)
• Thrust
• Unwell baby

Contact NHS 111 outside GP's surgery hours

"Call a Midwife" Maternity Triage

Call 0300 123 5473 from 16 weeks to community postnatal discharge. Open 24/7 for urgent maternity concerns, including:

• Signs of labour
• Abdominal pain
• Change in baby movements
• Waters breaking
• Vaginal bleeding
• Severe headache
• Visual disturbance
• Temperature above 37.5C
• Persistent itching
• Urgent newborn concerns

Translators available on request - state the language you require when the phone is answered

Emergency Department

Attend an Emergency Department or call 999 for serious or life-threatening conditions, including:

• Severe bleeding
• Severe chest pain
• Breathing difficulties
• Severe vomiting (hyperemesis)
• Severe injury
• Blackouts
• Seizures / fit
• Severely unwell, floppy, or unresponsive baby
• Mental health crisis

Translators available on request - state the language you require when the phone is answered