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Mother and baby 

We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.

We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you.

If you want to find out more about the Trust and our hospitals, please click here.

We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.

If, as a patient, relative or visitor, you have any concerns please contact our Patient Advice and Liaison Service via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or phone – 01932 723553.

Please This email address is being protected from spambots. You need JavaScript enabled to view it. our Appointment Centre for outpatient enquiries (or call 01932 723831 / 01784 884351).

If you have any difficulties with this website, or for press enquiries, please email
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Suzanne Rankin, Chief Executive

Hospital Switchboards

If you need to contact a department or ward then please call our main switchboard:

01784 884488 (Ashford Hospital)
01932 872000 (St Peter's Hospital)


Our CQC Rating

Find out more about out CQC rating by clicking here



Visit our Contacts page

Visit our Feedback page

Visit our Travel page

Visit our News pages

Visit our Departments page

Join the Team

Book your blood test

Visit our YouTube page

Visit our Twitter page

Visit our Facebook page


Our Services: A to Z

To run our hospitals takes a lot of different departments - clinical and non-clinical - as well as over 4,000 staff members.

You can find out more about what each area does from the links in this section or use the search box above.

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Z


Surgeons

Our Roadmap

View our roadmap

View our roadmap and watch our video for more information.


COVID-19 Resources

Visit our Coronavirus (COVID-19) Resource Centre

Visit our coronavirus webpages for details of our service changes.

For more information about COVID-19, please visit the NHS website


COVID-19:
ASPH visiting restrictions and IPC measures for outpatients

In December 2021, we announced that visiting restrictions were introduced at Ashford and St Peter’s Hospitals due to the emergence of the Omicron variant and the rise in Covid cases. These measures were put in place to reduce footfall within our hospital sites and to help minimise the risk of transmission to protect patients and the team.

We also introduced a new Infection Prevention and Control (IPC) measure for all members of the public to undertake a lateral flow test no more than 48 hours before entering any of our hospital sites, which includes visitors and outpatients.

These changes mean that visiting is no longer permitted for adult inpatients at Ashford or St Peter’s hospitals, unless they have a registered carer or are end of life. Details of situations and departments where visiting is permitted can be seen in this graphic.

Children’s wards, maternity, A&E and ITU are managing the situation locally, so for more specific guidance, queries or information, please speak with the relevant department.

For situations where visiting is permitted, there is a dedicated telephone line manned by a volunteer, for visitors to book a time to see their loved one - the number is 01932 723318. The visiting booking line is open Monday to Friday, 09:30 - 1600. If any visitors need to book a visiting slot outside of those hours, they will need to contact the relevant ward directly.

We understand how difficult this will be, so we have set up some initiatives to allow family and friends to keep in contact with inpatients:

  • Send a message of love and support: email your letters and photos for a loved one in our hospitals to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will make every effort to ensure they receive them. Please include the patient’s name and ward they are on.
  • Inpatient item drop off, St Peter’s: if you would like to deliver items for a loved one who is an inpatient at St Peter’s, please bring these items in a labelled bag to the Main Reception at St Peter’s Hospital. The Front of House team will then arrange for a porter to deliver them to the ward. We cannot accept items that are delivered to any other entrance.
  • Patient enquiries, Ashford: if you would like to enquire about a patient who is currently receiving inpatient treatment at Ashford, please call 01784 884488.

This situation will be constantly reviewed and further visiting changes may occur depending on Covid-19 incidence within our community and also transmission rates.

Please watch this short video for more information.

Thanks for your continued support and cooperation.

Andrea Lewis RRC
Chief Nurse


Surgeons 

Infection Prevention Control Guidelines and Visiting

In line with national guidance, our infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.


Lateral Flow Testing for Members of the Public

We currently have a number of Infection Prevention and Control measures in place within Ashford and St Peter’s Hospitals. To help prevent the spread of Covid-19 within our hospitals we ask that all members of the public undertake a lateral flow test no more than 48 hours before coming into the hospital. This is to help keep patients, visitors, and our team as safe as possible.

We continue to maintain best IPC practice across all areas of the hospital sites, not just wards and clinics, in line with national guidance.

Watch our updated video on Infection Prevention Control Measures and Visiting Restrictions.

Please visit our Coronavirus pages for more detail about our current guidelines.


Putting Patients First

Saint Peters Emergency Department - Click here to find out more about our Emergency Department at Saint Peter's

Emergencies

Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. Minor injuries will be directed to our Urgent Treatment Centre opposite A&E. We also have a new Urgent Care Centre.

Outpatients Sign - Click here to find out more about our Outpatient Departments

Outpatients

If you need to change or cancel your appointment please give us as much notice as possible by calling the appointments centre on 01932 723831 / 01784 884351 or email
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Bathing a Newborn Child - Click here to find out more about our maternity services

Maternity

We hope you will choose our hospital to have your baby. With the recent addition of our new Abbey Birth Centre we can now offer the widest range of services, for women with uncomplicated pregnancies to the full services of our early pregnancy unit and neonatal intensive care unit.


Your Care, Your Voice

Suzanne Rankin and Patient - Click here to find out more about our daycase and inpatient services

Staying in Hospital

We aim to make your stay in hospital as comfortable as possible. Click here to find out more about coming into hospital and what you will need to bring with you.

Click here for our visiting times and ward details.

Family in Main Reception - Click here to find out more about leaving hospital

Leaving Hospital

The aim of these pages are to give you support and information on your discharge from hospital.

Find out more on our leaving hospital pages as well as details on Think Home First.

Two Clinicians - Click here to find out more about how you can leave your feedback about the Trust

Your Feedback

There are a number of ways that you can give your opinion about the care provided by the Trust.

Whether you are a patient, visitor, or member of the public, all views are important to us.


Latest News

News Article - CQC Report - Click here to find out more

CQC publishes reports on surgical and medical care

I wanted to update you following a recent CQC (Care Quality Commission) visit to Ashford and St Peter’s Hospitals. I am pleased to announce that overall the Trust continues to be rated as good following this inspection.

News Article - Vital birth support service celebrates 21st anniversary - Click here to find out more

Vital birth support service celebrates 21st anniversary

ASPH is celebrating 21 years of ‘The Birth Reflections, Birth Support, Counselling and Bereavement’ service founded by the late Anna Roland-Price.

News Article - Urgent Care Centre - Click here to find out more

The Urgent Treatment Centre moves to new location

The Urgent Treatment Centre (UTC) has moved to its new location on the ground floor of the Urgent and Emergency Care building and is fully functioning and accepting patients.


Member of staff writing on board 

Useful Resources

Choose Well

This spring, if you’re not feeling well and over the counter medicines are not helping, don’t wait for it to get worse – speak to your GP and avoid a trip to hospital.

Find out more about finding the right services in our area.

Book your Blood Test Online

Ashford and St Peter’s Hospitals have introduced an online booking option for blood tests, giving patients the ability to book in advance at a time that is convenient to them.

This helps reduce waiting times and minimise delays for patients ... find out more.

Travelling to the Trust

Click here for details about travelling to our hospitals, parking, and site maps.


How you can get involved

Visit our ASPH Charity pages

ASPH Charity

Ashford and St Peter's Hospitals' Charity (number 1058567) exists to enhance the facilities, and provide equipment that is above and beyond what the NHS can currently provide.

Donate to our ASPH Charity

 

Together we care