We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.
We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you.
If you want to find out more about the Trust and our hospitals, please click here.
We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.
If, as a patient, relative or visitor, you have any concerns please contact our Patient Advice and Liaison Service via email at
If you have any difficulties with this website, or for press enquiries, please email
For accessibility options, please click here or read our accessibility statement. The Text Relay app is available for your mobile, tablet or PC if you are Deaf and hard of hearing or have a speech impediment. If you are using a textphone, please prefix all numbers with 18001.
Julie Smith, Chief Executive
If you need to contact a department or ward then please call our main switchboard:
01784 884488 (Ashford Hospital)
If you have an impairment or sensory loss and have specific communication needs please let our operator know.
If you are using a textphone,
Our CQC Rating
Our Services: A to Z
To run our hospitals takes a lot of different departments - clinical and non-clinical - as well as over 4,000 staff members.
You can find out more about what each area does from the links in this section or use the search box above.
Visiting is no longer restricted to two hours, and visiting is no longer required to be booked by telephone. Please ensure that you visit during the normal ward visiting times.
Please note that no more than two people should visit a patient at any given time. Only one person should accompany a patient in our Emergency department.
Click here for more information and exceptions to visiting times.
Update to Infection Prevention Control Guidance
We have made the decision that from Monday 17th 2023 face mask wearing for visitors, patients, and staff will no longer be a mandatory requirement in non-clinical areas of our hospitals.
Face masks will still be available in the main entrances of the hospitals, for those who would prefer to continue to wear face masks, and in clinical areas.
We will continue to monitor the situation and will update you with any further changes to our Infection Prevention and Control measures.
Thank you for your continued support.
Andrea Lewis, Chief Nurse
David Fluck, Medical Director
Putting Patients First
Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. Minor injuries will be directed to our Urgent Treatment Centre opposite A&E. We also have a new Urgent Care Centre.
If you need to change or cancel your appointment please give us as much notice as possible by calling the appointments centre on 01932 723831 / 01784 884351 (between 9am and 5pm) or email
We hope you will choose our hospital to have your baby. With the addition of our Abbey Birth Centre we can now offer the widest range of services, for women with uncomplicated pregnancies to the full services of our early pregnancy unit and neonatal intensive care unit (NICU).
We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, contact:
You can read our Accessibility Statement for this site by clicking here.
We have added the ReciteMe toolbar to our website to help make the content accessible:
Relevant up-to-date information regarding access to our hospitals can be found via the links below:
Your Care, Your Voice
We aim to make your stay in hospital as comfortable as possible.
The aim of these pages are to give you support and information on your discharge from hospital.
Find out more on our leaving hospital pages as well as details on Think Home First.
There are a number of ways that you can give your opinion about the care provided by the Trust.
Whether you are a patient, visitor, or member of the public, all views are important to us.
Kelly, Sam, Kamla, Clare, and Jane work at Ashford and St. Peter’s Hospitals and they are the first team to join our NHS 75th Birthday campaign to fundraise for our Charity!
Noah recently performed for staff, patients and visitors on the piano situated in the main entrance of St Peter’s Hospital. His performance has been described by our staff and patients as truly amazing.
On Saturday 15 July from 10am-3pm we are opening our doors across both St Peter's and Ashford Hospital sites and inviting members of the community to come and experience the hospital as never before, giving you a chance to look around and get involved with some of the different services we offer.
This spring, if you’re not feeling well and over the counter medicines are not helping, don’t wait for it to get worse – speak to your GP and avoid a trip to hospital.
Find out more about finding the right services in our area.
Ashford and St Peter’s Hospitals have introduced an online booking option for blood tests, giving patients the ability to book in advance at a time that is convenient to them.
This helps reduce waiting times and minimise delays for patients ... find out more.
Click here for details about travelling to our hospitals, parking, and site maps.
Ashford and St Peter's has been named a Veteran Aware Trust as they join the wave of Veteran Aware trusts committed to helping serving members, veterans and their families access healthcare services and find new careers in the NHS.
How you can get involved
Ashford and St Peter's Hospitals' Charity (number 1058567) exists to enhance the facilities, and provide equipment that is above and beyond what the NHS can currently provide.