Hospital Numbers
If you need to contact a department or ward then please call our main switchboard:
01784 884488 (Ashford Hospital)
01932 872000 (St Peter's Hospital)
If you have an impairment or sensory loss and have specific communication needs please let our operator know.
If you are using a textphone,
prefix all numbers with 18001.
Our CQC Rating
We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.
We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you.
If you want to find out more about the Trust and our hospitals, please visit our About Us section.
We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.
If, as a patient, relative or visitor, you have any concerns please contact our Patient Advice and Liaison Service via email at
Please
If you have any difficulties with this website, or for press enquiries, please email
Find out more about accessibility options or read our accessibility statement. The Text Relay app is available for your mobile, tablet or PC if you are Deaf and hard of hearing or have a speech impediment. If you are using a textphone, please prefix all numbers with 18001.
Want to know more about our trust and how our amazing teams support and care for our local population? Read about our 2025 Community Day at St Peter’s Hospital!
Our Services: A to Z
To run our hospitals takes a lot of different departments - clinical and non-clinical - as well as over 4,000 staff members.
You can find out more about what each area does from the links in the A to Z listing or use the search box above.
Resources for Patients and Visitors
Our A&E department is currently very busy and is for urgent and emergency care only. Think before you visit, consider alternative services with shorter wait times.
For helpful information on non-emergency services, see information above, or call NHS 111 or visit 111.nhs.uk
Read more about finding the right services in our area.
Ashford and St Peter’s Hospitals have introduced an online booking option for blood tests, giving patients the ability to book in advance at a time that is convenient to them.
This helps reduce waiting times and minimise delays for patients.
A phlebotomy (blood test) service is provided on the Ashford Hospital site only.
We have details about travelling to our hospitals, parking, and site maps.
Do take care travelling in bad weather conditions:
For details about times please see our visiting section including exceptions for some wards.
We recognise that visiting a person in hospital plays a vital part in aiding their recovery. We encourage visitors to take part in social interaction with patients and to share in their care where appropriate. Please respect other patients when visiting and keep noise to a minimum. We therefore ask that no more than two people visit a patient at any one time.
Visiting Measures
We ask everyone to follow these basic infection prevention and control measures in our hospitals:
- Do not visit the hospital if you have the following symptoms:
- New onset cough or an ongoing cough that is not improving
- Raised temperature
- Diarrhoea and / or vomiting
- If you do have these symptoms and visiting is essential, and cannot be delayed for a few days whilst you recover, e.g. the patient is very unwell / dying, then please telephone the ward concerned and ask to speak to the nurse-in-charge.
We are always keen to support visiting in these situations.
- Practice good respiratory hygiene: cover your nose and mouth when coughing or sneezing using a tissue or the inside of your elbow. Dispose of tissues immediately following use and clean your hands.
- Clean your hands on entering and leaving our clinical areas, e.g. wards, using the hand wash basins or alcohol hand sanitiser available inside each patient multi-bed bay and single rooms.
- Visitors are not routinely required to wear disposable gloves and plastic aprons; but should be worn if you are helping the patient with their personal hygiene care.
Putting Patients First
Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. Minor injuries will be directed to our Urgent Treatment Centre opposite A&E. We also have a new Urgent Care Centre.
If you need to change or cancel your appointment please give us as much notice as possible by calling the appointments centre on 01784 884351 (between 9am and 4pm) or
We hope you will choose our hospital to have your baby. With the addition of our Abbey Birth Centre we can now offer the widest range of services, for women with uncomplicated pregnancies to the full services of our early pregnancy unit and neonatal intensive care unit (NICU).
Accessibility and Privacy
We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, contact the
- Read our Accessibility Statement
- Read our Privacy Notice for Your Information
- Read our Cookies and Privacy Policy
We have added the ReciteMe toolbar to our website to help make the content accessible:
Relevant up-to-date information regarding access to hospitals can be found via the links below:
Your Care, Your Voice
We aim to make your stay in hospital as comfortable as possible.
The aim of these pages are to give you support and information on your discharge from hospital.
Find out more on our leaving hospital pages as well as details on Think Home First.
There are a number of ways that you can give your opinion about the care provided by the Trust.
Whether you are a patient, visitor, or member of the public, all views are important to us.
Latest News
Ashford and St Peter’s Hospitals NHS Foundation Trust (ASPH) is delighted to announce that its Allied Health Professionals (AHP) Workforce Planning Team has been shortlisted for Workforce Initiative of the Year and its Urology Team has been shortlisted for Acute Sector Innovation of the Year at the HSJ Awards 2026.
The World Health Organisation (WHO) aims to increase the number of babies who are exclusively breastfed for the first six months of life to 60% by 2030. Breastfeeding benefits both mother and baby, helping to protect against infections as well as longer-term conditions including obesity, diabetes, some cancers and heart disease.
Patients attending the emergency department (A&E) at St Peter's Hospital who need a blood test will soon be routinely screened for HIV as part of a national NHS programme. This is an opt-out test, meaning every blood test taken in the department will be screened for HIV, unless you tell us not to.
Armed Forces and Veterans
Ashford and St Peter's has been named a Veteran Aware Trust as they join the wave of Veteran Aware trusts committed to helping serving members, veterans and their families access healthcare services and find new careers in the NHS.
How you can get involved
Together, we’re transforming hospital care for our patients, families, and NHS staff.
From funding cutting-edge equipment to creating calming spaces and supporting staff wellbeing, your generosity helps us go further - beyond what NHS budgets alone can provide.
