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The following services are free at the point of use to everyone. A charge cannot be made or recovered from any overseas visitor for:

  • Accident and Emergency (A&E) services, this includes all A&E services provided at an NHS hospital, e.g. those provided at walk-in centres or urgent healthcare centres. This does not include those emergency services provided after the overseas visitor has been accepted as an inpatient, or at a follow-up outpatient appointment, for which charges must be levied unless the overseas visitor is exempt from charge in their own right.
  • Services provided outside an NHS hospital, unless the staff providing the services are employed by, or working under the direction of, an NHS hospital.
  • Family planning services (does not include termination of pregnancy)
  • Diagnosis and treatment of specified infectious diseases.
  • Diagnosis and treatment of sexually transmitted infections.
  • Treatment required for a physical or mental condition caused by:
    • Torture
    • Female Genital Mutilation
    • Domestic Violence
    • Sexual Violence
  • Except where the overseas visitor has travelled to the UK for the purpose of seeking that treatment.


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