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Quality Accounts

Quality Report 2020/21

This Quality Account (Quality Report) is an annual report to improve public accountability about the quality of healthcare services that our Foundation Trust delivers and our plans for improvement.

Set contents for the report are outlined in the NHS Act 2009, the Quality Accounts Regulations1, and annual guidance from NHS Improvement. Quality improvements are set out in 3 core categories of patient safety, clinical effectiveness, and patient experience. The report summarises our performance against the quality priorities and objectives we set at the start of 2020/2021 and what we plan to achieve during 2021/2022. Feedback from our patients, Governors and Surrey Heartlands CCG on behalf of North West Surrey Integrated Care Partnership (NWS ICP) on how well they think we are doing is incorporated in the report.


Previous Accounts

You can download previous years below: